Car accidents can be stressful, but making a claim doesn't have to be. Here are some helpful tips to guide you if your car is damaged, your windshield is cracked or whatever reason your vehicle is out of commission.
What To Do If Your Car Is Damaged
Whether your car is drivable or not, we're here to help you at every stage. Before starting your insurance claim, it's important to make sure you're safe first. Above all else, don't forget to:
安全靠邊停車，確保自己或車上的乘客未受傷。 If you see that someone is injured, don't move them
Call 911 if there is an injury and try to stay calm
Make sure you know where you are and make yourself visible
Once safe, start your claims process. Our dedicated advisors are here to provide a simplified claims experience while providing advice about what to do next and walking you through every step of the way.
What To Do If Your Windshield Is Cracked
If your windshield, or any other glass on your car, has been chipped, broken, or damaged in any way, we'll work to resolve your insurance claim as quickly as possible. Here are some things to consider:
Before you repair a window or windshield on your car, notify TD Insurance so we can work with you on the next steps
Inform us if the vehicle is safe to drive
Work with a repair service you trust. Our TD Insurance Auto Centres offer a wide variety of services under one roof. If you’re looking for another recommended option, TD Insurance can help you choose from our list of preferred vendors
Coverage for windows and windshields is found under Collision, Comprehensive and All Perils. As they are included in the perils part of your coverage, you can feel confident you have coverage.
What To Do After Common Car Accidents
Fender benders and minor accidents are the most common auto insurance claims we receive. So, what do you do if you find yourself in one of these situations?
Before taking any other steps, make sure that everyone involved is safe and contact emergency services if needed
Report the incident to TD Insurance within seven days to allow us to get started on your claim
Take note of your surroundings: Where the incident took place, the weather conditions, and location are details that may be helpful to provide
Be prepared to provide details on the incident if asked. We recommend having the following information ready:
- The year, make and model, of all vehicle(s) involved
- The registration and license plate number of the vehicle(s) involved
- The driver of the vehicle’s name, and driver’s license number
- The police officer's information or the related police report (if involved)
TD Insurance Auto Centres are revolutionizing the way TD Insurance customers receive support for their vehicles. We provide everything you need under one roof, with repair services, rental options and on-site TD Insurance claims advisors.
We're here to help you through your accident and claims experience with dedicated advisors available at convenient hours.